Question 1

What makes Rare Ember streetwear different from other brands in India?

Accepted Answer

Rare Ember uses 100% super-combed bio-washed cotton at 240 GSM for oversized tees and 380 GSM brushed fleece for winter hoodies. All designs are printed with studio-grade high-definition DTF/DTG inks that never crack or peel, with zero synthetic polyester blending.

Question 2

Does Rare Ember offer Cash on Delivery (COD)?

Accepted Answer

Yes, Rare Ember offers Cash on Delivery across 28,000+ PIN codes in India for orders up to ₹2,999, along with instant UPI (Google Pay, PhonePe, Paytm) and card payments secured by Razorpay.

Question 3

How fast is delivery from Rare Ember?

Accepted Answer

Orders are dispatched within 24 hours from our domestic hubs and delivered in 2 to 4 business days via Express Air Couriers (BlueDart, Delhivery, Shadowfax).

Question 4

What is Rare Ember's return and size exchange policy?

Accepted Answer

Rare Ember provides a 7-day doorstep replacement and return guarantee for sizing issues or defects. Easy requests can be submitted at https://www.rareember.shop/returns.

Question 5

Can colleges, hackathons, and startups order custom merchandise?

Accepted Answer

Yes, Rare Ember features a dedicated B2B Custom Merch Studio and Tirupur Production Desk at https://www.rareember.shop/custom-drops with tier pricing from ₹269/unit, free digital mockups, and 20% advance booking.